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tech support question...

TomokaOP
#1
hey all, if anyone can help me out with this question, all will be good. but first some info. i left my Toshiba satellite P505 laptop running, for about 3-4 hours while i was gone (been on for 3 days now), and when i came back, i was logged out....so, i logged in, and i was given a notice about an unexpected shut-down....well, the PC wasn't shut-down, i was just logged out, and it said the unexpected error that caused it, was a blue screen. TT_TT i highly doubt i was given a blue screen. so my question is,1. should i be worried?2. should i use the repair option with my disk for safety?3. should i call Toshiba about my warranty?4. please provide as much info into your answer as you can (not a question)(EX. why i should do it, what could happen, pro's, and con's and anything else you can think of)and to everyone who answers,
thanks in advance,
Ryan.
Loonylion
#2
BSODs occur on occassion, if it tells you what it was then paste here. Its probably not a problem though.
TomokaOP
#3
you mean the error codes?! because i told it to look online for a solution, and it took all the info from me! :'( is there any way i can still access it?
Loonylion
#4
error log, under control panel -> administrative tools -> event viewer -> system
TomokaOP
#5
found it! Log Name: System
Source: EventLog
Date: 6/28/2010 9:31:31 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Ryan-PC
Description:
The previous system shutdown at 5:40:18 AM on ‎6/‎28/‎2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-28T13:31:31.000000000Z" />
<EventRecordID>10109</EventRecordID>
<Channel>System</Channel>
<Computer>Ryan-PC</Computer>
<Security />
</System>
<EventData>
<Data>5:40:18 AM</Data>
<Data>‎6/‎28/‎2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>113647</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA07060001001C000500280012002F03DA07060001001C000900280012002F03600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
Loonylion
#6
there wasnt another saying what the stop error was?
TomokaOP
#7
blue screen of death, gonna back up, and re install, c ya
Post Merge: [time]1277770269[/time]
new eror log...Log Name: System
Source: EventLog
Date: 6/28/2010 7:42:34 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Ryan-PC
Description:
The previous system shutdown at 7:24:18 PM on ‎6/‎28/‎2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-28T23:42:34.000000000Z" />
<EventRecordID>10602</EventRecordID>
<Channel>System</Channel>
<Computer>Ryan-PC</Computer>
<Security />
</System>
<EventData>
<Data>7:24:18 PM</Data>
<Data>‎6/‎28/‎2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>8064</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA07060001001C001300180012009000DA07060001001C001700180012009000600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
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