System Restore Didn't work!!

Hello!!Hello!!
I have problem with my system restore.
It didn't change anything after the windows restarted....
How did it happen?? :'( :'(By the way..
I'm using a DELL Studio Laptop and the OS is Windows Vista Home Basic SP1.Reason to restore..
My USB driver stopped working..I've updated it and when I attached my pendrive to the USB slot...nothing happen!!I thought restoring the system might be able to fix it....

can you try some other USB device?

well,
all the 3 slot of USB device are not working...

No I mean a different pendrive or something, it could be the pendrive that is dead.

I've tried 5 different pendrive including Kingmax and Toshiba,and still no responds..it worked when i tried it on my computer , my sister ACER laptop..and my father DELL laptop...

go into device manager on your laptop, and delete all the devices listed under 'universal serial bus' category. Then reboot and let them reinstall, and reboot again.

Already done it.
still the same as always..
there are "!" mark on the icon of each driver..
and the properties say "the files is corrupted" or something like that...

then you either need to reinstall windows, or find a replacement driver.

meganova · #1By the way..
I'm using a DELL Studio Laptop

Oo it's the same as me.

reinstall?!
there's too many important document inside...the USB device doing well before I'm installing Kaspersky 2009...

Replying to #10

Make a backup cd???Or just backup it.

Well,I'll try it..
(tonight gonna be a long long night...zZz... )

Good luck.You need it.

or you can install the usb from your cd (that cd from buy the motherboard) !

It's a laptop from Dell. Not a custom build PC.

oh, sorry..

What if...I've restored the windows but it didn't make any changes,and comes with an error message.."encountered some problem during restoring" or something like that.

If it says it encountered a problem during restore, then it can't restore and no changes are made. Else it would wreck your entire installation. Don't rely on System Restore, it's not that good. In my experience, when something breaks, system restore fails as well. Don't bother with the System Restore any more.The ! means that the driver to make your USB work isn't working. You also got the reason: driver files are corrupt. The good thing about this, is that this is a software problem, which is fixable.Now, you have to reinstall your USB controller driver. These days the USB controller is embedded in your north/southbridge chip, generally by Intel and called ICH8, ICH9 or ICH10. You've probably seen this when removing the USB controllers from your device manager.So, you'll need the Intel Chipset Drivers. Here are some tips:
1. When asked to reinstall a driver, let windows try to find the driver on the internet. There's an option for that in the wizard that pops up after you removed the driver.
2. If that doesn't work, do not try to search for the driver automatically, as it will very likely find the same corrupt driver you are using now (all drivers are being cached in system32/inf/oem##.inf/.pnf).
3. So if 1 failed, you have to find the driver manually then. You can look on the DELL website for the Intel Chipset Driver (Support -> Enter model details until you get a list of drivers -> Chipset -> Intel Mobile Chipset). I think that's the one you will need. Download it, install it, reboot and see if the error is gone in the menu.Also, a tip for next time you ask for support about your laptop somewhere, include the type. Dell Studio has multiple types (1435, 1440, 1535, 1536, 1537, 1555, 1735, 1737, or even the XPS range). That way it's easier to look for drivers. Btw, which one do you have?

Did you mean the Laptop series number?

Yeah, it's probably one of those I posted. Just how it is sold. Dell Studio <XPS> <number>