refund request

I requested a refund yesterday through the site but i figured it would better my chances of someone seeing my request if i posted here as well. email is [email][email protected][/email]
Thanks in advance :)

still waiting... anyone that can help? or at least notify someone who can. thank you

Hi, Seph will deal with this, but he's currently on vacation for chinese new year, so it may take a bit. He's aware though.