points error

i had 810 points then i tried donloading tomp raider 2 now i have -1715 points and i didn't even complet the download and every time i try i tells me that the connection has been closed by the server can any one tell me what is happening

Tomb Raider 2 shouldn't cost that many points. Once the download has started, it is out of the admin's hands.

The admins recommend to use a download manager. Did you?

Yeah, that's the problem. I need to know which download manager you use, because apparently it somehow manages to tell us it's starting 6 new downloads, which is pretty neat considering we only allow 3 connections.

i used internet download manager 5.11