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New Lenovo laptop...Does not work...Can I get some help?

TomokaOP
#1
I have received the following today: http://www.newegg.com/Product/Product.aspx?Item=N82E16834146852&Tpk=lenovo%20IdeaPad%20Z565%284311-3FU%29Removed a shit ton of bloatware, and now I cannot install anything, drivers, windows updates, ESET, MBAM, not a shitty little thing...I have to manually shut it down otherwise it won't, I waited 3 hours, and it wouldn't...It takes but second to boot though. -.-What can I do about this?...
Loonylion
#2
try recovering it to factory condition then be more careful what you remove. Laptops are often dependent on preinstalled software.
TomokaOP
#3

Replying to #2

How the hell do I do that? -.-And if that's the case. I assume a reinstall of windows will not help? -.-EDIT: Let the shutdown run for several hours, and it BSOD's -.-EDIT2: Seems the BSOD fixed my issue. o.0EDIT3: Would it be safe to reinstall windows on it, or not?!?! It's fucking up again. :(
theunderling
#4
My Lenovo has a round button next to the power button for recovery-has yours not got that LOL.AND if it came with McAfee,remove it via add/remove programs then get and run mcbr.exe and
put on a better antivirus program.I'll keep my eye on how your getting on since I have a Lenovo,as Im sure youll be testing it
to the max :'(
TomokaOP
#5

Replying to #4

NEVER woulda seen that small as hell pin hole -.-

Replying to #4

Removing that, and the smile dock...Not removing anything else...I think that's what caused the failure. -.-

Replying to #4

LOL
How's that a bad thing? ^_^EDIT: Reset to factory default, didn't remove/install a damn thing. Go to shut it down for the night, wait 20min, BSOD. :( Any help?...
theunderling
#6
The "enter recovery" button on mines is a big round button next to the power button(but slightly smaller)-dont know if your model has that.If I were you,I would have made a recovery disc as soon as I switched it on
Removed whatever preinstalled stuff I didnt like-and check system restore is active(LOL)
Sort out security and drivers
Load on some of the tools I use
Sort out all updates
Make a w7 recovery disc and backupAnd I warned you before on your forum about computers.You are going to wreck this one as well unless you change your ways.
TomokaOP
#7

Replying to #6

>.>
This laptop I actually believe is faulty >.>
I've used the button multiple times, and then when I shut down, it BSOD's -.-
BTW, it is already backed up on a hidden partition...
And also...What computer have I wrecked? ???
theunderling
#8
There is about a 3% chance the Laptop is faulty-that leaves 97% chance youve done something.Are you saying now that you have run the recovery and it is still not acting properly.Was it ok before you started mucking around with stuff.Did it start and shutdown as it should and run properly.If your sure it faulty,you can always return it for a refund LOL
Loonylion
#9
make sure it has all windows updates installed (except the phone home one).
TomokaOP
#10
theunderling · #8There is about a 3% chance the Laptop is faulty-that leaves 97% chance youve done something.Are you saying now that you have run the recovery and it is still not acting properly.Was it ok before you started mucking around with stuff.Did it start and shutdown as it should and run properly.If your sure it faulty,you can always return it for a refund LOL
I've had an issue of slow everything when it comes to reading since I took it outta the box. -.- Load a program, wait 10 min, it loads, click an option, wait another 10min. -.-
Also, the shutdown issue was there before I removed anything...

Replying to #9

Windows is legit on this...So the phone home one should be fine. o.0
When I open windows update, there are no updates, so I figure they're all installed...
Loonylion
#11

Replying to #10

It isn't fine, you've no way of knowing what its sending.sounds like it needs to go back as faulty.
TomokaOP
#12

Replying to #11

Well it seems Lenovo is continually trying to place the blame on me. -.-
I have a case number, and they've had me do the reset 3 times. -.-
EDIT: From the "Windows has recovered from an unexpected shutdown" Popup..
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	1000009f
  BCP1:	0000000000000004
  BCP2:	0000000000000258
  BCP3:	FFFFFA80036E0B60
  BCP4:	FFFFF80000B9C510
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\012411-17019-01.dmp
  C:\Users\Ryan\AppData\Local\Temp\WER-119886-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\windows\system32\en-US\erofflps.txt
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