M3DS Real problem

Hello...I just downloaded some games for my friend, but I updated the firmware of his M3 Real too, and now it is not working, anyone knowing how to solve this? Please be fast, he must leave in 30 mins...
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20 minutes
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18
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Ah, let it, its solved... We said to that M3: ''DO IT!'', and he listened.

'ok'

... The same problem happens again... He's using the latest firmware, from www.m3adapter.com...