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ISP ripoff
M
I got this message from my provider:
You've now exceeded your monthly Mobile Broadband Fair Use Policy. For the rest of calendar month at peak time 4pm-midnight, only web browsing will be possible.
Time: 03-09-2010 11:27:18I pay on the 5th of the month so it runs from the 5th to the 5th. If I don't pay on the 5th I can't access the internet.
So what gives them the fucking right to cut into THIS MONTHS internet because 2 days before I was due to pay I exceeded my fair use policy.
It should only run for that month, 5th to the 5th right?
What has the calendar month got to do with my payment? I cant go over my date!
NEVER, EVER USE T MOBILE!!!
If I go over it should only affect me upto the end of my payment month.
S
Replying to #1
Why don't you just call them and ask about the calender month thing?
M
I'll spend 20 minutes on hold just to be told its in the terms and conditions.
Which wasn't by the way when I got it, they reserve the right to change them though....
L
tmobile suck anyway, but this is fairly typical of mobile broadband in the UK.
R
I'm assuming that telling them to shove their service up their asses and switch to somebody else is out of the question? :Thank god I don't have any caps like that on my internet. I'd break it every time.
M
Im moving soon my house is getting knocked down and im getting a new build, I won't get a phone line put in because its just a waste of money, I could get the word tomorrow.
Im just gonna have to put up with it for now and hope it isn't too long.
I only have 1 option though, KC have a monopoly in Hull I can only use them and they are quite possibly the worst ISP in the country. Better than mobile broadband though.
G
Try to change so you're paying from the 27th to the 27th maybe.
M
Replying to #7
Yeah, that makes sense, I'd have neve thought of that, seriously.
Thanks :)
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