HM:Island of Happiness help on the naming

alright.. this might sound stupid to some, but i can't play it!! The game is loading fine.. downloaded it completely, but when it asked for my character's gender, it shows 2 blank buttons, then when naming my character.... there's no enter!! :-\ i can't progress on the game, please help.. :(

the buttons are there just keep clicking it will work just that they are not showing

I cant even play the game... there's alot of games i downloaded yet they said not inserted properly or something then have to restart and go in the same thing again.... >.< anyone else encounted these problems too?

Are you using an R4? Because the R4 got caught by the ESA, and they aren't updating anymore >.>