Extremely Slow Downloads!!

I'm a premium member, I've paid and it takes HOURS to download a single file. I've sent a complain and they didn't answer, it's a very bad service!!!

How did you send a complaint? I see nothing from this username or email

im having the same issue and i have the premium i had for 4 days so far and its slow . i send a email

Hi djrun23, Both of the emails you sent have been received and we are investigating the issue.