Download Stopped and won't Move :(

I was downloading Wild Arms 2 Disk 1 which I happily payed 182 points for. However after keeping a close eye on my download I noticed it stopped moving. :-\It was so close to finishing aswell! Is there any solution to this problem. Is a download manager a good idea?Hope someone can help!Thanks.
Dale x

a download manager is not a good idea at this point as there is a bug in the script which prevents them from working. This bugs will be fixed once we air the new version of the site.I will refund you your points, we can't do anything about the connection being dropped though, that's one of the few things out of our control.

Thanks a lot. :)

Okay I tried to download it again... its fine... but I correct me if I'm wrong... You refunded my points bringing it back to 500 then it passed midnight and 50 was added... Then I go to download Wild Arms 2 Disk 1 for 182 points.
All looks well like I said... until I noticed my points were only 186. Now I'm pretty sure 550 minus 182 is most definately not 186. lol

it should be 368...

Yes I know... But I have obviously been charged twice as many points.
Oh well never mind. I will download disk 2 tomorrow when i have enough points