Back to Site Support

donated 5 dollars, but got no points!!!

kittynanOP
#1
Where is the points? I donated 5 dollars and got nothing. :(
Seph
#2
I'm taking you're the one who paid with an eCheck. eChecks takes a certain amount of time before they're cleared. We haven't actually gotten the money yet, we've only been told that a payment has been initiated. Here's the email I got from paypal.
This email confirms that you have received a Pending eCheck Payment for $5.00 USD from *** *** (****@*******.**.edu).This eCheck Payment will remain "Uncleared" until the funds have cleared from the sender's account, which usually takes 4 business days. If you are shipping an item, please do not ship your item until the funds have cleared into your PayPal account. You will be notified by email when the funds have cleared into your PayPal balance.
As soon as the check clears the script will automatically award you the points.
kittynanOP
#3
I see. I will wait then. Thanks
Seph
#4
We're sorry that it will take this long; but sadly this is a necessary evil. Despite the majority of people being honest we can't risk letting that small percentage who aren't abuse the service we offer.
Seph
#5
the echeck has now cleared, please verify you have been awarded the points.
Showing posts 1–5 of 5 · This discussion is archivedBack to top