Charged for games that didnt download!

I paid the 5.50 for 10000 points and have been having trouble downloading. I didnt realize it but when i hit the retry button for my downloads i was charged again! Help please.

I suggest using a download manager

Read here for how to properly resume games:https://www.romulation.org/forum/index.php/topic,5322.msg47163.html#msg47163